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New Contributor
Posts: 7
Registered: ‎06-17-2013
My Device: 8900 Curve
My Carrier: LV LMT

BB8900 v4.6.1.199. has no WIFI in Mange Connections

Hello, recently I have got unlocked BB8900, surprisingly enough it has no WIFI options in Manage Connections menu!Could it be hardware issue or could it be some restrictions from service provider?  Please help!

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

Have you try the following to connect to wifi network?
Please view link below
http://docs.blackberry.com/en/smartphone_users/deliverables/14872/Connect_to_a_WiFi_network_50_79961...
New Contributor
Posts: 7
Registered: ‎06-17-2013
My Device: 8900 Curve
My Carrier: LV LMT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

Unfortunately I have no wifi options in Manage Connections at all, only mobile network and bluetooth. I have upgraded software to version 5, but still the same.

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

Can you follow this and report back if you have a it policy on the phone?
For BlackBerry Device Software 5.0:

From the home screen, select Options > Security Options > Information or General Settings
IT Policy details will be listed under the Services header.

Note: Often when there is an IT Policy, Desktop will be listed. If No Services is displayed, then there is no IT Policy assigned to the smartphone.

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB30076&sliceId=2&cmd=displayKC&d...
New Contributor
Posts: 7
Registered: ‎06-17-2013
My Device: 8900 Curve
My Carrier: LV LMT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

thank you, checked, says no sevices. Could it be, that lable on the phone says BB8900 but hardware inside is from previous version? I checked IMEI on imei.info and it rendered result that it is BB8300.

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

I don't know how this could happen, but the blackberry 8300 does not support WIFI. I think you should try and get a refund.
New Contributor
Posts: 7
Registered: ‎06-17-2013
My Device: 8900 Curve
My Carrier: LV LMT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

Other IMEI checker sites rendered correct BB8900, information in Options-About also says BB8900, WLAN Version 3.0.0.113. Any other ideas?

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

I was thinking it was locked under IT Policy, but that don't seem to be the issue. I am unsure. Sorry i won't be able to help. Hopefully someone else has a solution.
New Contributor
Posts: 7
Registered: ‎06-17-2013
My Device: 8900 Curve
My Carrier: LV LMT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

Thank you for your help!

New Contributor
Posts: 7
Registered: ‎06-17-2013
My Device: 8900 Curve
My Carrier: LV LMT

Re: BB8900 v4.6.1.199. has no WIFI in Mange Connections

just found that phone came from Russia, provider blocked WIFI.