11-20-2012 10:50 AM
Please try this sequence:
1) Remove AppWorld from your BB
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
4) Do another Batt-Pull reboot
5) See if it now works.
12-03-2012 03:16 AM
Sorry for late reply and thanks for your instruction. Unfortunately, it does not work though I tried to do it several times already.
My BB OS is 184.108.40.2065 ( platform 220.127.116.11) and BB Apps World version is 18.104.22.168
12-03-2012 10:31 AM
12-03-2012 09:01 PM
I mean I followed your instruction but it does not solve my issue. Still my BB restarts everytime I go to Upgrade view in Apps World.
Sorry for this confusion.
12-04-2012 09:29 AM
Hmmm...OK, maybe some 3rd party app is causing this...to diagnose, I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, if the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
If the behavior continues in Safe Mode, then it may be that you have OS level corruption, and a clean reload would be needed. When you provide the results of this diagnosis, we can provide the next steps.
Good luck and let us know!