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New Member
Posts: 1
Registered: ‎09-14-2011
My Device: bb9800 torch
My Carrier: singtel
Accepted Solution

BB9800 password enable check box appear a lock symbol

in the password check box appear a lock symbol. The check box can't be uncheck anybody in the community know how to clear the fault.

Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB9800 password enable check box appear a lock symbol

Well, it's not a "fault", it is there by intention.


Did you buy your device used? If so, it might have a previous corporate IT policy on it from the previous own requiring the password lock.


Or is this device on a corporate employer BES account now?

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