09-21-2012 06:55 AM
I downloaded the OTA download of OS7.1 from AT&T yesterday evening on my Bold 9900.
Version 7.1.0 Bundle 1997
At 9p.m. last night I started the install process. As of 3 a.m. this morning, it was sitting @ 52% overall backup progress on "Social Feeds". At 4 a.m., it remained the same. I did a battery pull, and upon reboot it returns to the Backing up Your Data process at 7% overall backup progress on Social Feeds.
Its been stuck at that spot since.
How do I stop/cancel this and recover my phone?!
09-21-2012 07:52 AM
Welcome to the Community
There are two methods of recovery for you to try:
I hope it will help to recover your BlackBerry.
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