02-17-2013 04:51 AM
For the past three to four days I'm able to locate a video with the Youtube Mobile app on my phone and when the video comes up, the "play" icon doesn't function at all anymore, I tried doing an update from the Menu, it failed to follow through, I tried to revert the app to default settings as directed from the Menu, it failed. I also deleted the app from the phone and reinstalled it using my desktop software, that was successful but Youtube Mobile app did the exact same thing, the "play" icon doesn't work at all. I heard that this is going on out there but I still don't know if its my carrier or the phone itself or the app. My carrier said if I can watch videos from MSN website and other sites, which I agree, then its not their settings that's the problem (as they would say) they said I should consult Blackberry Support or Warranty. Apart from all the above the 9900 works absolutely fine but this one problem is taxing my patience.
I'd like Blackberry or Google to address this problem with a patch or issue a new Youtube app for Blackberry which any BB user can obtain for Free!
But really...someone just help me please!
Solved! Go to Solution.
02-17-2013 08:24 AM
I've just got a bold 9900 prev used android and never a problem the support desk i spoke to said its a utube problem
but the app was pre-loaded so i see it as a problem for both blackberry and google
02-18-2013 06:42 PM
Ok, I found the issue with Youtube. Its a Java Support Script issue that just needs an update and for OS7 users you just update to OS7.1 and all will be well, actually the phone will be better but anyway thanks to all the input people!