08-29-2013 11:35 PM
Hi. I have used my BB900 about 2 years, until last June 2013 it works perfectly..Early July 2013, my BB9900 has started to kill me, its battery drains very fast (almost within 4h or 5h).
After researching throughout the internet, I know that this issue has occurred since 2011, and many people around the world upset about this fault.
I'm not sure if there is any solution now? Please help me....
My current software is 7.0.0 Bundle 2392
all email inbox deleted, nothing running, only wifi.
Solved! Go to Solution.
08-29-2013 11:46 PM
08-29-2013 11:51 PM
I did buy a new battery from BB store in Vietnam (dauden.vn) last 2 weeks, and the situation has not been solved. I have to change the battery offen!!
I will try to update OS as your suggestion. (Vinaphone - Vietnam)
08-29-2013 11:54 PM
08-29-2013 11:57 PM
Dear my Mondi21,
Because i purchased my BB9900 from AT&T and unlocked it in Vietnam to my own use, should i download & install Vinaphone OS or AT&T OS???
Hope to hear from you in this case
08-29-2013 11:59 PM
08-30-2013 12:03 AM
08-30-2013 01:13 PM - edited 08-30-2013 01:14 PM
In addition...you can install any carriers OS package, as long as you do the proper tricks (delete the VENDOR.XML files from your PC). However, to obtain specific languages, this KB also applies to guide you to selecting the appropriate OS package to install:
09-04-2013 10:40 AM
I tried many time, but my phone keeps saying that no update available or no new update?!
My current software still 7.0.0 Bundle 2392.
Yes -- what you seem to be doing is the "automatic" update method, offers for which are controlled by your carrier...if they have no update available, then you cannot use the automatic method. Rather, you need to use the manual method and take control. The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
4) Download and install, to your PC, the BB OS package you desire:
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
Good luck and let us know!