Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
grb
New Contributor
Posts: 2
Registered: ‎10-03-2012
My Device: Bold 9900
My Carrier: Telstra

BB9900 can preview but not play .wav file

Hi,

 

Like others I receive voicemail by email as .wav attachments.  I can play them if I "preview" attachments but not if I download - error msg is "teh media being played is of an unsupported format".  I am using BIS through Telstra so BES solutions appear to be irrelevant to my situation.  How come preview works but not download and play?  Is there a solution out there?

 

Thanks,  Graeme

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: BB9900 can preview but not play .wav file

Hi grb,

 

Welcome to the community...!!

 

Please follow instruction given i below URL and check...

 

http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Server/wav-files-won-t-play-with-BES-on...

Highlighted
grb
New Contributor
Posts: 2
Registered: ‎10-03-2012
My Device: Bold 9900
My Carrier: Telstra

Re: BB9900 can preview but not play .wav file

Thanks but I do not have BES.  I have BIS.