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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-24-2012
My Device: Bold 9900
My Carrier: Vodafone

BB9900 stolen & need 2 answer please

Hey xD


My love bb9900 is gone....STOLEN!!!


1. Question:

How can I block my bb pin so that no one can use my phone... BUT my provider tolled me ....they can´t block my phone...!!! Smiley Sad(((     ( i´m surching it with bbprotect)


2. Question:

Today I bougt a new one... now my question: Should I make a new account for my new bb or should I sign in with my old account....But my problem is....If i sign in with my old account....can I still surch my phone through bb protect?????


I preciate your help!!!



Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: BB9900 stolen & need 2 answer please

1 - Your carrier is wrong. They're the ones who can block your phone's PIN. Even if they call RIM to do it, go through them.
2 - Use your old BlackBerry ID, and yes you can still use BlackBerry Protect to search for your phone.

I hope that helps you. Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.