11-12-2012 10:31 AM
I'm trying to set up an additional e-mail address, but when I try to access the set up menu, the BB tells me my user name is not valid, and must be at least 4 characters long. The user name I have on record is my gmail address which is much more than 4 characters. How do I proceed to access the set up menu?
Solved! Go to Solution.
11-12-2012 10:32 AM
See if you can do it by typing www.blackberry.com/integrate in your phone's browser.
Let us know if that helps you.
04-24-2013 08:27 AM
I had the same problem trying to enter my user name in setting up a new email account.
Going to www.blackberry.com/integrate and entering my new address there worked. Thanks.
I still don't know what my user name is, but that's not an issue now...