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New Member
Posts: 1
Registered: ‎07-30-2012
My Device: Blackberry Curve 8520
My Carrier: GiffGaff

BBID token is expired. (error id: 40631)

Everytime I try to download or do something on Blackberry app world, I get the following:

BBID token is expired. (error id: 40631)

Could anyone help me please?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BBID token is expired. (error id: 40631)

Hey Rhys_Turnbull,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB28212


Let me know if you have any more questions.





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New Member
Posts: 1
Registered: ‎03-03-2013
My Device: Bold 9900
My Carrier: MTC

Re: BBID token is expired. (error id: 40631)

I have this error on my bold 9900 also, and I can't figure out what to do Smiley Sad

In Russia we are using mobile network not wi-fi, and my BlackBerry does'n see it. Please need help.

New Contributor
Posts: 2
Registered: ‎03-23-2013
My Device: bold 9900
My Carrier: china mobile

Re: BBID token is expired. (error id: 40631)

thank you! now i can download don't use wifi