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New Contributor
Posts: 8
Registered: ‎10-13-2009
My Device: Not Specified

BBM 5 killed location sending for Tour(all CDMA BBs???)

So after upgrading to BBM 5.0.0.33 I can no longer send my location. Same goes for my sister and her Tour. It worked fine with the original BBM but now I can't get it to work no matter how many times I try re-installing BBM. Anyone else having the same issue? Any fix in the works?
Posts: 94,472
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

Make sure you GPS is set to Location On.

 

On all model BlackBerrys, first make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.

On your CDMA xx30 model BlackBerry, do this:
Go to the Options icon > Status
From the Status screen, on the keyboard type "test" (without the quote marks!).
You will see a Device Self Test Screen. Click the Menu Key and choose Start. You will a list of tests. The bottom test should be GPS, check it and click Menu > Run. Be sure GPS location is turned on. Go outside with no obstructions or tall buildings around or above you. click the trackball and click start fixing. is should do a test. let it do its thing and it should tell you a location coordinates.

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New Contributor
Posts: 8
Registered: ‎10-13-2009
My Device: Not Specified

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

Yes, my GPS is on. Google maps locks within 10 seconds to 3 meters accuracy. BB Maps finds me within 30 seconds. GPS test is fine. It's a problem in BBM. Check Crackberry for more posts. And like I said I have first hand experience with other people who cannot send their location with BBM 5.0.0.33 on the Tour.

 

Hope there's a resolution soon! 

Posts: 94,472
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

No problems here!

 

Good luck.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 8
Registered: ‎10-13-2009
My Device: Not Specified

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

What service and phones are you using? Is your profile correct with ATT and the 9000/9530?
Posts: 94,472
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

Yes, and I have had a friend on the 9630 Tour check, also using BBM5
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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 8
Registered: ‎10-13-2009
My Device: Not Specified

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

hmm, and your friend on the Tour was able to send his location? Is he using it on GSM or CDMA though? Cause I have seen reports on crackberry that GSM Tour users can send location but CDMA users cannot. If your friend is on CDMA then he is the first I have heard of.
Posts: 94,472
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

CDMA Tour. We're gonna try it again. I know the GPS is enabled and works, I thought we had done this before, but will try again in a bit.

 

I know my 9530 Storm (yet, on AT&T) will send location fine in my BBM5 chat.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Posts: 94,472
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

Yes, it works. Just tested, in a BBM5 chat (not group). Their location sent, map scene appears, I click on it and it opens BBMaps on my device.

 

Their stats: Sprint, 9630 on OS 4.7.1.57 and BBM5 installed. It works.

 

I don't know about it working on a GSM-enabled Tour, it shouldn't be any different than my GSM enabled Storm.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎10-13-2009
My Device: Not Specified

Re: BBM 5 killed location sending for Tour(all CDMA BBs???)

[ Edited ]

funny, right before I came over here to check this thread I saw a post at Crackberry that a Sprint user went to 57 and his location sending worked. I was actually in the process of upgrading to 57 when I saw that so I was hopeful that it would be fixed... but no. Unfortunately my VZW Tour still cannot send location through BBM 5.0.0.33. Oh and I should mention that sending location worked with the 5.0.0.8 version of BBM that was floating around a couple months ago...

 

So as a wrap up I can still not send my location now on my VZW 9630 on 4.7.1.57 and BBM 5.0.0.33

 

EDIT: Thanks for checking up on it with your friend.

Message Edited by PDR447 on 10-14-2009 05:38 PM