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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-07-2013
My Device: Bold 9900
My Carrier: Vodacom

BBM not always sending photos

I have the latest bbm installed. At times I can send photos and at times I can't. Also using the latest bbm 7.1 OS on bold 9900. It will say picture sent but the other person does not get it. I have enough free memory and the photos are not too big. I fid if I send a whole lot of photos one after the other some will then go through. If I send the same photo multiple times it wil go through after a few tries. What can be wrong?
Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM not always sending photos

I don't know.


One thing you can try... from your Options > Device > Applications, scroll to and delete the BlackBerry Messenger application.

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Once back up running, using the browser, go to www.blackberry.com/bbm and download and reinstall BBM again.

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