Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎01-07-2013
My Device: Bold 9900
My Carrier: Vodacom

BBM 7.0.1.23 not always sending photos

I have the latest bbm 7.0.1.23 installed. At times I can send photos and at times I can't. Also using the latest bbm 7.1 OS on bold 9900. It will say picture sent but the other person does not get it. I have enough free memory and the photos are not too big. I fid if I send a whole lot of photos one after the other some will then go through. If I send the same photo multiple times it wil go through after a few tries. What can be wrong?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM 7.0.1.23 not always sending photos

I don't know.

 

One thing you can try... from your Options > Device > Applications, scroll to and delete the BlackBerry Messenger application.

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Once back up running, using the browser, go to www.blackberry.com/bbm and download and reinstall BBM again.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code