12-10-2012 09:04 PM
It seems as though previous BBM backups and chat history have been wiped after the upgrade.
I have backups of these on my PC but when I transfer them to the device, they are not recognized by BBM.
The backups are not a big deal as those will be taken care of by BB Protect or Desktop Manager, but what about the chat history?
Is there no way to import it from the previous version of BBM?
12-11-2012 08:00 PM
12-12-2012 12:03 PM
12-12-2012 12:13 PM
I have read somewhere that the BBm contacts in BBm6 have migrated inside the BlackBerryID.
What does that mean exactly?
can you confirm that :
- you had BlackBerryID before upgrading to BBm7
- that you are currently logged in BlackBerryID
- that the contacts that are missing are BBm contacts and not SMS contacts, that you have manually included in BBm ?
-I do not understand the question. They are bith BBM contacts and SMS contacts. They are not missing. They exist and the chat history exists however BBM7 does not recognize entries before its own release date. When I go to View Recent Messages after doing the header change it only shows the new entries in BBM7 and not the entries created before that