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New Member
Posts: 1
Registered: ‎04-20-2013
My Device: 8520
My Carrier: Airtel

BBM 7 Update not working without WIFI

Hi All,

 

I have recently update my BBM to BBM 7 using Blackberry Curve 8520, Since then my BBM services stopped working without Wifi. My BB services is only working when there is a wifi network. Without Wifi my BB services stopped working even if I have data plan activated.

 

Please advice, how can I use BB services without WIfi

Regards,
Shahbaz Khan
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM 7 Update not working without WIFI

Hello shouby

 

Welcome to BlackBerry Support Forums

 

 

Please try those in a same sequence and see if that helps :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

Try it and let us know.

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New Contributor
Posts: 2
Registered: ‎04-24-2013
My Device: 9000 bold
My Carrier: bmobile TSTT

Re: BBM 7 Update not working without WIFI

First of all, how is it even possible that you were able to install bbm 7 on an 8520??? Did I miss something?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM 7 Update not working without WIFI


g2wayne wrote:

First of all, how is it even possible that you were able to install bbm 7 on an 8520??? Did I miss something?


Hello g2wayne 

 

Welcome to BlackBerry Support Forums

 

Do you have a doubt  or somthing .... Smiley Happy

 

BBM7 is now available for Lower OS as promised by BlackBerry for those BlackBerry Models also .

 

Refer :  http://appworld.blackberry.com/webstore/content/3729/?lang=en .

 

 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 2
Registered: ‎04-24-2013
My Device: 9000 bold
My Carrier: bmobile TSTT

Re: BBM 7 Update not working without WIFI

Smiley Surprised Wow! I definitely missed this! Thanks alot dude! I'm currently updating my bold 9000... How cool is that??? 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM 7 Update not working without WIFI


g2wayne wrote:

Smiley Surprised Wow! I definitely missed this! Thanks alot dude! I'm currently updating my bold 9000... How cool is that??? 


You are welcome g2wayne Smiley Happy 

 

Yes .. its really cool that you're Updating your device Software 

 

Cheers! 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.