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Contributor
Posts: 36
Registered: ‎07-01-2012
My Device: Blackberry 9300 Curve
My Carrier: RSA Vodacom

BBM 7 giving error during setup.

I have upgraded my BB OS and have lost all of my bbm contacts and it doesn't restore from the BlackBerry ID (Temporary BBM Server Error). I have tried downgrading to BBM 6 and then back to BBM 7, but the same problem persists. Can anyone please assist me on this?
Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: BBM 7 giving error during setup.

Hello!

Here is a KB that discusses that error:

  • KB33780 "A temporary server error has occurred error" may be displayed during initial setup of BBM and BBM contacts appear to have disappeared

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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