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New Member
Posts: 1
Registered: ‎10-11-2012
My Device: curve 8520
My Carrier: o2

BBM AND EMAIL

My bbm and emails arent working, when i send one a red cross comes up but my internet on my phone is still working, anyone know whats wrong with it?

Highlighted
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: BBM AND EMAIL

[ Edited ]

Hey MattNics,

Welcome to the BlackBerry® Support Community Forums.

 

Try reinserting the battery and registering the Host Routing Table as shown here:

 

"Device is not registered" on the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/KB00014


If the issue still persists , further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

Thank you.

-HB

 

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