01-02-2013 08:46 AM
i have contacte 02 and yes it is. hence my browser is working too. 02 are confused to why it isnt working either and told me to come here.
A normal Data Plan will allow you to Browse Internet but not allow BlackBerry Applications like BBM , Push Email services, So for those you need Specific BlackBerry Data Plan also known as BIS , Please call O2 and confirm again if they have activated that on your account.
01-02-2013 08:54 AM
ill do this now. thanks
You are welcome .. so call them and activate BIS on your account.
01-02-2013 10:36 AM
In this regard only O2 know why your account is still not activated , You have to call them and convience them that you are not able to use those applications and your device is not connect to BlackBerry Internet services.