12-14-2012 08:00 AM
I have just tried to back up my phone with Blackberry Desktop Software, I have th latest version of BBM and it wont save my contacts. I have got the Lastest version of Blackberry Destop Software, and i really need this to work because my phone is broken (again) through no fault of my own, and i will need it so i can restore my replacment phone.
Any help or ideas would b appreciated.
12-14-2012 08:47 AM
Greetings, and welcome to the BlackBerry.com Community Support Forums.
With the new BBM7, your BBM contacts are backed up and synced to your BlackBerryID.
When you get a new device or reactivate the returned device from repair, setting up your device with the your BlackBerryID will resync your contacts to your device.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code