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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎11-08-2011
My Device: tour 9630
My Carrier: sun cellular

BBM CANNOT RECEIVE PICTURES

hi

 

i upgraded my bb tour to the latest version of bbm. before on my un upgraded version. i dont have problem sending and receiving file via bbm.

 

every time my bbm friend send me pictures or file it said "cannot receive file, media file is full" but i tried to clean up my memory but still the message is the same... one thing a some files can be view but cannot be save. plss help thank you

 

 

little monster

New Contributor
Posts: 3
Registered: ‎11-08-2011
My Device: tour 9630
My Carrier: sun cellular

Re: BBM CANNOT RECEIVE PICTURES

pls help guys. still cant receive or save the files, pictures on my bbm. whats wrong.

New Member
Posts: 1
Registered: ‎09-22-2012
My Device: bold
My Carrier: rogers

Re: BBM CANNOT RECEIVE PICTURES

[ Edited ]

Hey, I tried this and it worked great.

 

Pull down menu > Options

 

Options > Device

 

Device > Storage

 

storage > UNCHECK MEDIA CARD SUPPORT

 

Save.