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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎12-03-2010
My Device: Torch 9800
My Carrier: Telus

BBM - Can't Change Picture



I have the Torch and cant change my bbm picture.  I know how to do it since i had a curve before.


I deleted bbm and re-installed it and took out the battery.  It still doesnt change.


When I choose a picture I can change it on my phone but my friends phones it shows my old picture.


Any suggestions?


Thanks Smiley Happy

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: BBM - Can't Change Picture

Hello soniaxo and welcome to the BlackBerry Support Community Forums.


Some users may have experienced an issue updating their BBM Avatar


BBM Avatars should now be updating in most regions. If you were experiencing issues please try updating your Avatar again.





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New Member
Posts: 3
Registered: ‎12-13-2010
My Device: White Blackberry Torch 9800
My Carrier: Rogers

Re: BBM - Can't Change Picture

How do you update your avatar ?! and what is an Avatar. The icon on the Display picture thats suppose to show up as your picture? I have the same problem, pls help !?