Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎10-22-2012
My Device: 9800 torch
My Carrier: O2-UK

BBM : Contact updates not working

so i have a contact on BBM her status updates and Dp don't change on my phone, but on other peoples phones its fine and works like a normal contact every other contact on my phone works fine, ive tried deleting and readding, restoring BBM back-ups, this only updates her Personal message and Dp once but doesnt solve the issue....Any ideas what this could be? 


Any help is much appreciated either Pin me or Reply on here :-)



Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BBM : Contact updates not working

Hello Wasimh


Welcome to the forums. 


Have a look at this link which may shed some light on what you are experiencing. http://bbry.lv/Tn91fk



Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!