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Visitor
Posts: 1
Registered: ‎10-17-2013
My Device: 9220
My Carrier: AIRTEL

BBM Curv 9220 DOA requested & handover to dealer but not issuing Handset

BBM Curve 9220 DOA requested & letter of DOA handover to dealer but not issuing Handset, Let me know the procedure should follow & what is the time/days dealer has take to replace the Mobile..

 

This shows, BBM's poor service quality.. I am suffering from past one week & not receiving a satisfactory replies from service centers & dealers also

 

What should I do now... If not solve today I will definitely go to consumer forum against BBM & Anand's Mobile Arena

 

Hall of Famer III
Posts: 58,134
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: BBM Curv 9220 DOA requested & handover to dealer but not issuing Handset

Hi and Welcome to the Community!

Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:

Hopefully, this information will be of use to you. Since no one here works for your dealer nor BlackBerry, we cannot answer your questions because we have no standing in the matter.

Cheers, and Good Luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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