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New Contributor
Posts: 3
Registered: ‎03-22-2013
My Device: 9320 curve
My Carrier: orange
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BBM DISPLAY PICTURE WON'T CHANGE

Why bbm display picture won't change I have wiped the phone an reset everything. I have waited a month and still nothing has happend. It shows me that its changed but my friends can't see it still! Please help!!
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BBM DISPLAY PICTURE WON'T CHANGE

Hey bradleybonacci123,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I would suggest performing a register now by following the steps in this KB article and then try changing your BBM Avatar.  If the issue still persists, then I suggest contacting your network service provider and ask to be transferred to BlackBerry as we will need to gather logs from the BlackBerry Curve 9320 smartphone.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 3
Registered: ‎03-22-2013
My Device: 9320 curve
My Carrier: orange

Re: BBM DISPLAY PICTURE WON'T CHANGE

No worrys I updated bbm and reset again a few times and its done it now but thanks anyway