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New Contributor
Posts: 7
Registered: ‎12-30-2012
My Device: blackberry curve 9320
My Carrier: orange

BBM DOES NOT WORK ON MY CURVE 9320

hi ive had my blackberry for 2 days now and the bbm does not work, i can open it change display picture, personal message and display name but carnt send or recieve requests, invites never come through and if i send one it just says pending , please help 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM DOES NOT WORK ON MY CURVE 9320


lingz2111 wrote:

hi ive had my blackberry for 2 days now and the bbm does not work, i can open it change display picture, personal message and display name but carnt send or recieve requests, invites never come through and if i send one it just says pending , please help 


Hello lingz2111

 

Welcome to BlackBerry Support Forums

 

Sorry but a simple question first , Do you have BlackBerry Data Plan on your Account ?

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New Contributor
Posts: 7
Registered: ‎12-30-2012
My Device: blackberry curve 9320
My Carrier: orange

Re: BBM DOES NOT WORK ON MY CURVE 9320

hi, sorry but what is one of those and where do i find it
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM DOES NOT WORK ON MY CURVE 9320


lingz2111 wrote:
hi, sorry but what is one of those and where do i find it

Hi lingz2111

 

 

                         That's BlackBerry Data Plan also known as BIS , you have to contact your Carrier Orange , they can add that Plan on your account in order to use BBM and many more BlackBerry applications.

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New Contributor
Posts: 7
Registered: ‎12-30-2012
My Device: blackberry curve 9320
My Carrier: orange

Re: BBM DOES NOT WORK ON MY CURVE 9320

does this help that the blackberry internet service is not connected
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM DOES NOT WORK ON MY CURVE 9320

Hi lingz2111

 

 

                          Yes BlackBerry Internet Service is not connected because you have not activated BIS on your account, Once you activate BIS you can see it is connected to Mobile network .So call Orange to activate BIS on your account

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 7
Registered: ‎12-30-2012
My Device: blackberry curve 9320
My Carrier: orange

Re: BBM DOES NOT WORK ON MY CURVE 9320

okay thanks
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM DOES NOT WORK ON MY CURVE 9320

Hi lingz2111

 

 

                       You are most welcome.. and thanks for joinig this BlackBerry Community.Smiley Happy

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New Member
Posts: 5
Registered: ‎01-03-2013
My Device: blackberry curve9320
My Carrier: digicell

Re: BBM DOES NOT WORK ON MY CURVE 9320

i have a blackberry curve 9320 and i cant get bbm7 it says not compatable. i tried to delete it but it doesn't have de option to delete bbm on this phon
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM DOES NOT WORK ON MY CURVE 9320


Miracle21 wrote:
i have a blackberry curve 9320 and i cant get bbm7 it says not compatable. i tried to delete it but it doesn't have de option to delete bbm on this phon

Hi Miracle21

 

Welcome to BlackBerry Support Forums

 

 

Can you tell us where are you located i;e your country .

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.