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New Contributor
Posts: 3
Registered: ‎08-10-2012
My Device: Bold 9930
My Carrier: Sprint

BBM Disappeared After Software Update

I received a software update this morning and now my BBM is gone. I still see it in App World, however I cannot delete it so that I can reinstall it. I tried to find it with the Search feature, but it does not come up either. I also went into Options>Applications and I cannot delete it from there either. It shows that it's installed, but is no where to be found! Please help!!

New Contributor
Posts: 3
Registered: ‎08-10-2012
My Device: Bold 9930
My Carrier: Sprint

Re: BBM Disappeared After Software Update

Can someone PLEASE help!? I tried a hard reset, soft reset, everything! Nothing works!!

New Contributor
Posts: 3
Registered: ‎08-10-2012
My Device: Bold 9930
My Carrier: Sprint

Re: BBM Disappeared After Software Update


deanery89 wrote:
I got the same problem its bullcrap


Connect your phone to desktop manager. I had a red star next to my bbm messenger, then I updated it through desktop manager & it fixed it after it restarted. Hope it works for you!!

Contributor
Posts: 13
Registered: ‎07-28-2012
My Device: blackberry curve 8520
My Carrier: mtn

Re: BBM Disappeared After Software Update

I woke up this morning 2 find whatApp gone from my downloaded files ...please help what should I do?