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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-12-2013
My Device: Torch 9850
My Carrier: Vodacom

BBM. E-mails and Internet does not work

I received a blackberry Torch 9850 from a friend in America about 2 months ago. It works with the Verizon network, but i managed to get it working in South Africa with Vodacom. A few days ago another friend put her sim-card in my phone and now i'm back to square one. At the "Host Routing Table" option on my phone i have sent about a dosen registration messages, but still have not received the message from Blackberry that says: "Your handheld has been registered with the wireless network". (After receiving this message the first time, my phone worked) . I can only make calls and send sms's. Please help !!!!!!!

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: BBM. E-mails and Internet does not work

[ Edited ]

Hi mvdyk,


Welcome to the BlackBerry Support Community.

I suggest getting in touch with your mobile network provider for assistance activating on their wireless network as this activation is something that has to be done by them.


Let me know if this resolves the issue for you.



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