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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-20-2012
My Device: Curve 9300
My Carrier: China Mobile

BBM Group - Few members "Unreachable"

[ Edited ]


I need your help – I have set up a GROUP in BlackBerry Messenger amongst my friends, 1 in Dubai, 1 in China and others from India. There are totally 11 members in the group.


Of the 11 members, 9 members can see everyone but 2 of them can not see 5 members of the group and these members are shown as "Unreachable". We tried all possible solutions like setting up different groups by different persons but still these 5 members are shown as "Unreachable". The App Versions of those 2 members who can not see the other 5 members is and while the others have all different App Versions.


Do you know the reason why these 2 members can not view the 5 members ? Is it something related to App Version or any software issue ?


Waiting for an early response.


Thanks !