02-20-2012 02:11 AM - edited 02-20-2012 02:13 AM
I need your help – I have set up a GROUP in BlackBerry Messenger amongst my friends, 1 in Dubai, 1 in China and others from India. There are totally 11 members in the group.
Of the 11 members, 9 members can see everyone but 2 of them can not see 5 members of the group and these members are shown as "Unreachable". We tried all possible solutions like setting up different groups by different persons but still these 5 members are shown as "Unreachable". The App Versions of those 2 members who can not see the other 5 members is 188.8.131.526 and 184.108.40.2067 while the others have all different App Versions.
Do you know the reason why these 2 members can not view the 5 members ? Is it something related to App Version or any software issue ?
Waiting for an early response.