12-11-2012 11:52 AM
Using Pearl 9100
I got an upgrade notification for BBM to 7.0, after the upgrade system restarted and the BBM icon is missing. I tried below mentioned steps to regain BBM :-
Still no luck on regaining the BBM icon.
Also, tried reinstalling but getting error “Unable for this device”. I was able to use BBM till yesterday.
Request you to kindly look at this at your earliest opportunity.
12-18-2012 01:03 PM
Sorry for the late response ! The recent version Of BBM is currently not available for India ,You can download BBM version 6.2 on your device for that from your BlackBerry Browser Click or type this www.blackberry.com/bbm ,then Scroll down to the Buttom there you will see the link to download BBM 6.2 for those countries where currently BBM 7 is not available like India ,UAE ,Qatar,Bahrain or Morocco . click on that link to download ver 6.2 .
Or please refer to this article HOWTO : install BBm 6.2 if you have trouble with BBm 7 .
12-18-2012 01:12 PM