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05-09-2013 06:06 AM
I have never had a problem with my BBM but a few days ago a problem accurred. I cannot send msgs to my boyfriend, I have never had this problem before, all of a sudden he stopped receiving my messages, however I receive his messages. I have tried everything from redownloading BBM, rebooting my phone as well as deleteing and reinviting him several times. What is going on someone please help, he is leaving for the UK and it is vital that I get this problem resolved!!!
05-09-2013 05:21 PM
05-09-2013 08:16 PM
Has that one person who you cannot send bbms to tried rebooting their phone and tried uninstalling bbm? If that doesnt work in suggest you call blackberry support or your netwerk carrier as they will put you through, and just ask them what to do because I can't really see how I could advise you to fix this as I have never come accross this issue before. Maybe someone else ons these forums has, if blackberry support centers help you maybe stick around on here because a lot of people have been on this site for years and seen a lot of problems..they might be able to helpe you out, however in think your best bet is to definately give bb support a call and they should be able to sort it out for you....good luck with fixing your issue