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New Contributor
Posts: 6
Registered: ‎05-09-2013
My Device: 8520 Curve
My Carrier: Cell C

BBM PROBLEM HELP!!!!

I have never had a problem with my BBM but a few days ago a problem accurred. I cannot send msgs to my boyfriend, I have never had this problem before, all of a sudden he stopped receiving my messages, however I receive his messages. I have tried everything from redownloading BBM, rebooting my phone as well as deleteing and reinviting him several times. What is going on someone please help, he is leaving for the UK and it is vital that I get this problem resolved!!!

Contributor
Posts: 18
Registered: ‎05-05-2013
My Device: Blackberry PlayBook. OS:2.1.0.1526
My Carrier: None

Re: BBM PROBLEM HELP!!!!

Is anyone else not receiving your bbms? Or do you only use it to talk to your boyfriend? 

New Contributor
Posts: 6
Registered: ‎05-09-2013
My Device: 8520 Curve
My Carrier: Cell C

Re: BBM PROBLEM HELP!!!!

I can chat to everyone else, its the stragest thing!

New Member
Posts: 1
Registered: ‎05-09-2013
My Device: BlackBerry Torch - 9800
My Carrier: Bouygues Telecom

Re: BBM PROBLEM HELP!!!!

I have got the same problem since a couple of day. I reboot, I reset my mobile... Nothing.... I can receive messages but I can't send anyone... But I can talk with vocals notes don't you? I hope we find a solution...
Contributor
Posts: 18
Registered: ‎05-05-2013
My Device: Blackberry PlayBook. OS:2.1.0.1526
My Carrier: None

Re: BBM PROBLEM HELP!!!!

Has that one person who you cannot send bbms to tried rebooting  their phone and tried uninstalling bbm? If that doesnt work in suggest you call blackberry support or your netwerk carrier as they will put you through, and just ask them what to do because I can't really see how I could advise you to fix this as I have never come accross this issue before. Maybe someone else ons these forums has, if blackberry support centers help you maybe stick around on here because a lot of people have been on this site for years and seen a lot of problems..they might be able to helpe you out, however in think your best bet is to definately give bb support a call and they should be able to sort it out for you....good luck with fixing your issue Smiley Happy 

New Contributor
Posts: 6
Registered: ‎05-09-2013
My Device: 8520 Curve
My Carrier: Cell C

Re: BBM PROBLEM HELP!!!!

Thank youu I will do so!!! Smiley Happy

Highlighted
New Developer
Posts: 12
Registered: ‎05-20-2013
My Device: Passport
My Carrier: Vodafone Ireland

Re: BBM PROBLEM HELP!!!!

Chloe-Marie, did you get it sorted? Because I'm having the exact same problem.  Any news?