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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎12-11-2012
My Device: Bold 9900
My Carrier: O2

BBM Pin Problem



My friend has woke up this morning to find she had to enter her BBID password, only to find that when she has done this all her ex bfs BBM contacts are on her phone and he has all of hers. It is the same email address and password that she has always used for this phone. She has had this phone for a few months and it was brand new when she received it.


She cant view her BBM profile to see if she still has the same pin either.


Does anyone know how this has happened or what she can do to recover her contacts?

New Member
Posts: 1
Registered: ‎12-11-2012
My Device: 9300 curve
My Carrier: vodacom

Re: BBM Pin Problem

I forgot my bb id password tried to retrieve it with the email on te blackberry.com web but it still not reseting my id and I cannot access my bbm messages help please -- the web site that the email directs you is not working!