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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎02-28-2013
My Device: Blackberry Bold 9780
My Carrier: Vodafone

BBM Problem



I have recently installed the new BBM software, and i cannot access it. It says i cannot set up bbm due to 'insufficient wireless coverage or your connection to the wireless network is turned off' I cannot delete the application or reinstall it as it is not located in my blackberry world. I have tried searching for it and it does not appear.


Can anyone help me please.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM Problem

Hi GoonerCy


Welcome to BlackBerry Support  Forums



The message you getting simply means that either you don't have a sufficient Data Plan on your account or you`re in an area where you don`t have sufficient network . Can you confirm that !


Regarding your issue with locating BBM icon , please refer to this Knowledge base :


KB23968 :BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone



Try it and let us know.





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