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Contributor
Posts: 10
Registered: ‎09-08-2013
My Device: Bold 9900
My Carrier: vodafone

BBM Profile - Email address

Hello

 

Can someone help with the email address displayed on the above.  Mine is displaying the wrong one, I don't know how to change it??

Some contacts don't show so I presume that this something you can change?  

 

How did it populate with an email address in the first place?

 

Help soonest appreciated.!

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Profile - Email address

It is displayed where, in the email application?

 

Go to your email setup application and delete it.

Or, to your Options > Device > Advanced > Service Books and delete the two entries of the email account you don't want on your device.

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Contributor
Posts: 10
Registered: ‎09-08-2013
My Device: Bold 9900
My Carrier: vodafone

Re: BBM Profile - Email address

Hello,

 

No it displays on my BBM profile when viewed on other people's phones.

 

in the service books there is an entry for BBIM against the Desktop account which is the email address I don't want to display.

 

Friends have their chosen email address displayed, e.g. a non-destop account one..

 

Help please!

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Profile - Email address

Open your BBM, click on your profile and edit the screen and remove that email address.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎09-08-2013
My Device: Bold 9900
My Carrier: vodafone

Re: BBM Profile - Email address

Hello,

 

Sorry I don't get that option

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Profile - Email address

Open your BBM application.

At the top, click on your name.

 

What happens?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎09-08-2013
My Device: Bold 9900
My Carrier: vodafone

Re: BBM Profile - Email address

If I click on my name, i can change that and add a personal message.

 

if i click on my picture i can add personal message, set show time zone, set show what I'm listening too.  set status.

 

hitting on the BB menu from that screen gives me:

 

view addtional info

Contact myself

remove link with BB contact

My status

change/remove/enlarge/save picture

 

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Profile - Email address

Can you send me a screen shot of this with the email address showing that your concerned about?

 

If so, I can private message you here in the forum where to send this.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎09-08-2013
My Device: Bold 9900
My Carrier: vodafone

Re: BBM Profile - Email address

i have taken a picture of it on a friends .  where shall i send this?

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Profile - Email address

Check your private messages here in this forum.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code