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New Contributor
Posts: 3
Registered: ‎01-09-2013
My Device: torch 9800
My Carrier: rogers

BBM Server not responding

All of a sudden yesterday, my bbm started asking me to verify my bb id.  after it did, it kicked me out of bbm after a few seconds, saying "server is not responding.  Please try again later."  however, when someone bbm'd me, I was able to respond without any problem.  I tried a few battery pulls, then finally uninstalled the app, and reinstalled it.  Now, when I try to get on to BBM, it's stuck on "associating BBM with you BlackBerr ID, and once again, I'm stuck with "The server is not responding.  Please try again later."  And now I'm not able to acess BBM at all.  Anyone know how to fix this?

New Contributor
Posts: 3
Registered: ‎01-09-2013
My Device: torch 9800
My Carrier: rogers

Re: BBM Server not responding

Sorry, I have a Torch 9800, and my carrier is Rogers
Trusted Contributor
Posts: 115
Registered: ‎12-28-2012
My Device: Bold 9900

Re: BBM Server not responding

try this post

 

http://supportforums.blackberry.com/t5/BlackBerry-Curve/BBM-7-quot-Associating-BBM-with-your-BlackBe...



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New Contributor
Posts: 3
Registered: ‎01-09-2013
My Device: torch 9800
My Carrier: rogers

Re: BBM Server not responding

Nope that didn't work.  I've called my provider, and they couldn't fix it.  They have sent a claim into RIM

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New Contributor
Posts: 3
Registered: ‎02-23-2013
My Device: -
My Carrier: -

Re: BBM Server not responding

Suddenly my BBM server is not responding!

what to do? i dont want to lose my bbm contact -__- 

guys please help!!

New Contributor
Posts: 2
Registered: ‎02-24-2013
My Device: Torch 9810
My Carrier: Indosat

Re: BBM Server not responding

Does your problem solved? My Torch 9810 also got the same problem just yesterday.

Please post if you all already find the answer.

Thanks!

 

Natmadja

www.av6.us

 

New Contributor
Posts: 3
Registered: ‎02-25-2013
My Device: Torch 9810
My Carrier: Mobifone Vietnam

Re: BBM Server not responding

[ Edited ]

It only happens with BBM 7. If I downgrade to BBM 6 then it's ok. 

New Contributor
Posts: 3
Registered: ‎02-25-2013
My Device: Torch 9810
My Carrier: Mobifone Vietnam

Re: BBM Server not responding

[ Edited ]

My Torch 9810 also suddenly got the same problem yesterday.

I can still send and receive bbm, even use voice. However, the BBID verification login screen pop up on every step. Then an error message "The server is not responding. Please try again later". It's very annoying. 

 

Please help anyone.

New Contributor
Posts: 3
Registered: ‎02-25-2013
My Device: Torch 9810
My Carrier: Mobifone Vietnam

Re: BBM Server not responding

Nope it doesn't work. My Torch 9810 got the same problem yesterday. It's weird. Please help anyone. 

New Contributor
Posts: 2
Registered: ‎02-24-2013
My Device: Torch 9810
My Carrier: Indosat

Re: BBM Server not responding

Hi citistars,

 

I finally get my BBM back online, in exchange i lost all my BBM contact Smiley Sad

I connect my BB with Desktop Manager, update my software to the latest version, 7.1 Bundle 1672 (previously i have version 7.0)

 

After upgrading, i can use BBM again Smiley Happy

 

Ths software did backup my device, but somehow it did not backup the BBM contacts. Because after upgrading, i got all my data intact, SMS, Mails, Contacts, Messages, History, Recently dialed number, even BBM groups. I only lost the BBM contacts Smiley Sad

 

Anyway, my problem is solved now, but it create another problem which is, i lost all my customers BB Smiley Happy

 

Natmadja

www.av6.us