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New Contributor
Posts: 2
Registered: ‎12-18-2013
My Device: BB 9220
My Carrier: mobinil

BBM Ver 8.0 stuck on setting up BBM on BB 9220

Hi,

after I erased(it was was working good before I erase the device) my device the BBM won't work it stuck on the setting up BBM screen and I rebooted many times and also reinstalled it and still not working.

Thanks.

New Contributor
Posts: 2
Registered: ‎12-18-2013
My Device: BB 9220
My Carrier: mobinil

Re: BBM Ver 8.0 stuck on setting up BBM on BB 9220

Anyone????

New Contributor
Posts: 2
Registered: ‎12-19-2013
My Device: iPhone 4s
My Carrier: Vodacom

Re: BBM Ver 8.0 stuck on setting up BBM on BB 9220

I am having the same problem on my iPhone 4S, have tried deleting the app and reinstalling, changed my BB password, restarted the device but nothing seems to work. Any help will be much appreciated

Forums Veteran I
Posts: 1,689
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.3.2.2876), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: BBM Ver 8.0 stuck on setting up BBM on BB 9220

[ Edited ]

Hi

Mahmoudgamal, this KB might settle your issue. Article ID: KB33780  "A temporary server error has occurred error" may be displayed during initial setup of BBM.

Areefw, this article is for IPhone. Article ID: KB3529 When attempting to open or set up BBM for Android, iPhone, or cellular enabled iPad an error is displayed

Good luck guys.


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New Contributor
Posts: 2
Registered: ‎12-19-2013
My Device: iPhone 4s
My Carrier: Vodacom

Re: BBM Ver 8.0 stuck on setting up BBM on BB 9220

Hi arthuryhs72 thanks for the article, have tried it but still can't get BBM to work

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Forums Veteran I
Posts: 1,689
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.3.2.2876), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: BBM Ver 8.0 stuck on setting up BBM on BB 9220

I'm sorry aareefw, I can't help any further as I didn't use IPhone. You can contact the link provided on above article then for more assistance.

It takes several attempts usually. Have you try couples times?

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