04-30-2013 07:45 AM
I am using Bold 5 (9790) and have upgraded it to 126.96.36.199, its showing a phone icon next to my BBM ID, but when I click to that icon, a message appears that you are not connected, and at times the icon even disappears, why is it so? I am though connected to wifi network. My place is Karachi, Pakistan.
05-02-2013 09:25 AM
Welcome to the forums.
Have you contacted your mobile network provider to ensure you data plan allows you to use Wi-Fi and that BlackBerry Messenger Voice is supported? Has this worked for you in the past?