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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎04-30-2013
My Device: Q10
My Carrier: ufone

BBM Voice Calls

I am using Bold 5 (9790) and have upgraded it to 7.0.1.23, its showing a phone icon next to my BBM ID, but when I click to that icon, a message appears that you are not connected, and at times the icon even disappears, why is it so? I am though connected to wifi network. My place is Karachi, Pakistan.

Sent from my Blackberry 10 Smartphone
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Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BBM Voice Calls

Hello yaspar5,

 

Welcome to the forums. 

 

Have you contacted your mobile network provider to ensure you data plan allows you to use Wi-Fi and that BlackBerry Messenger Voice is supported? Has this worked for you in the past? 

-SR

 

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