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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-21-2013
My Device: BlackBerry Curve 9320
My Carrier: Three

BBM Won't send / Recieve requests

I purchased BIS (BlackBerry Internet Service) 2 days ago and I've been having the same problem. Whenever I send a request or someone sends a request to me it doesn't come through, I'm not sure why this is. Can someone help me please.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM Won't send / Recieve requests

Hello Bezza1996


Welcome to BlackBerry Support Forums


Are you sure you Carrier activated BIS in your account ? 


On your Homescreen open Manage Connection > Service Status > BlackBerry Internet Services = what is the status now ?




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