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New Contributor
Posts: 2
Registered: ‎12-13-2012
My Device: blackberry 8520
My Carrier: O2

BBM Wont update.

Hello I am trying to update my bbm to the new 7.0 version and it wont let me i have the old one the Smiley Sad


Can anyone tell me how i would get the new update i tried wiping handheld and that dont work.


Everytime i try downloading the 7.0 version is says "would you like to overwrite version with version, so i click yes and then reboot but then nothing changes :/

Posts: 48
Registered: ‎12-11-2012
My Device: Curve 9360
My Carrier: Vodafone

Re: BBM Wont update.

To update to BBM 7 you must :


Have OS 6 or higher.

Must be in a supported country

The service provider must be supported


List of supported countries can be checked on the following link on the right column after scrolling down :


If your query is resolved then please click on - 'Accept as Solution'
Thank You.
New Contributor
Posts: 2
Registered: ‎12-13-2012
My Device: blackberry 8520
My Carrier: O2

Re: BBM Wont update.

how do i check what OS i have? have would i update?
Posts: 47
Registered: ‎12-13-2012
My Device: Blackberry 9300 3G
My Carrier: Idea

Re: BBM Wont update.

Press menu key on homescreen menu> press > option > Divice > and scroll down to about divice version. You will get all the information about your divice version
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BBM Wont update.

BBM 7.0 is not supported for BlackBerry Curve 8520 because it's available for OS6.0 and above device.

If your query is resolved then please click on Accept as Solution

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