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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎12-13-2012
My Device: blackberry 8520
My Carrier: O2

BBM Wont update.

Hello I am trying to update my bbm to the new 7.0 version and it wont let me i have the old one the 5.0.2.12 Smiley Sad

 

Can anyone tell me how i would get the new update i tried wiping handheld and that dont work.

 

Everytime i try downloading the 7.0 version is says "would you like to overwrite 5.0.2.12 version with 5.0.2.12 version, so i click yes and then reboot but then nothing changes :/

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Contributor
Posts: 48
Registered: ‎12-11-2012
My Device: Curve 9360
My Carrier: Vodafone

Re: BBM Wont update.

To update to BBM 7 you must :

 

Have OS 6 or higher.

Must be in a supported country

The service provider must be supported

 

List of supported countries can be checked on the following link on the right column after scrolling down :

http://appworld.blackberry.com/webstore/content/3729/

If your query is resolved then please click on - 'Accept as Solution'
Thank You.
New Contributor
Posts: 2
Registered: ‎12-13-2012
My Device: blackberry 8520
My Carrier: O2

Re: BBM Wont update.

how do i check what OS i have? have would i update?
Contributor
Posts: 47
Registered: ‎12-13-2012
My Device: Blackberry 9300 3G
My Carrier: Idea

Re: BBM Wont update.

Press menu key on homescreen menu> press > option > Divice > and scroll down to about divice version. You will get all the information about your divice version
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BBM Wont update.

BBM 7.0 is not supported for BlackBerry Curve 8520 because it's available for OS6.0 and above device.

tanzim                                                                                  
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