08-11-2013 02:44 PM
I bought a curve 9320 yesterday. Initially the BBM and email worked fine, now neither of them are working. Internet calls and texts seem to be okay....not sure how to fix this? Any help would be appreciated.
08-11-2013 03:28 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support....something perhaps has gone wrong on their side with your account.