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New Member
Posts: 2
Registered: ‎06-17-2013
My Device: Curve 9320
My Carrier: Vodafone

BBM charges like text mesage

hello, my problem is that BBM charges like I am texting sms so it is not using my internet. what is the problem?

Thank you.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM charges like text mesage

Hello stebro82

 

Welcome to BlckBerry Support Forums

 

SMS is a part of Carrier voice level services whereas BBM use data packets , both are different services . Why do you think BBM is charging as text message ? 

 

 

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Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: BBM charges like text mesage

Open BBM
Click Blackberry Button to open Menu
Click on Options
Scroll and find "Show Text messages from contacts linked with blackberry contexts"
Make sure its not check marked

New Member
Posts: 2
Registered: ‎06-17-2013
My Device: Curve 9320
My Carrier: Vodafone

Re: BBM charges like text mesage

hello, that is not checked. and I know because I have only one contact added to bbm never mesaged that number with text mesage but on detailed invoice i have it with text mesage. I have added the guy thru his phone number do you think this is the problem?

thank you.

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Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: BBM charges like text mesage

BBM only uses Data like prince2012 mention.
I believe it has to do with the phone number you added.