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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-14-2012
My Device: Blakberry Bold 9900 - RDE71UW
My Carrier: Rogers
Accepted Solution

BBM disappeared after update - ver

BBM model Bold 9900

Free space 98 Megs

software ver 7.1.0 bundle2108 (updated successful)

under My World BBM shows installed ver7.0.0.126 (removed and re-installed without success)

Any ideas?

Version 6 was running perfectly without any issues.


Can I downgrade back to ver 6??



Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: BBM disappeared after update - ver

yes you will have to downgrade back to ver 6 as ver 7 has been a huge problem for some people.
You can do that by visiting rroyy.com/ota from your BlackBerry's Browser.
Hope this helps
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BBM disappeared after update - ver


Head to this link for downloading BBM 6.0. http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

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