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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎03-21-2013
My Device: Blackberry Torch 9800
My Carrier: AT&T

BBM disappeared on me

Please help!!!!!!!!!!!!!! Upgraded my bbm messenger buy when i upgraded my bbm messenger would not set up afteer it had been installed. Please hlp, don't know what to do.

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: BBM disappeared on me

Hi armaniex19,

Welcome to the support community!

Sorry to hear about the issue you're having with setting up BBM. So that I can better assist you, can you please provide more information? Were you able to use BBM fully before you upgraded it? Are you connected to the mobile network or to a Wi-Fi network? Does removing and reinserting your battery and retrying the BBM setup help? Can you also please provide the full error message you receive when trying to setup BBM?


I look forward to your response.



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