Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎10-21-2009
My Device: Not Specified

BBM display picture

I recently downloaded the new BBM 5.0 and its amazing but one of my contacts got a new phone and now he cant see my display pic but i see his and then i have a contact that i CANT see her pic but she can see mine.... so i wanna know why this happens. if anyone knows how to fixt it please advice.....thanks much!

Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM display picture

[ Edited ]

Delete the contact and readd the ones who you can't see there picture.

 

Please don't post queries such as this in the Welcome and Introduction section of the forum, it is for "Welcomes" and "Introductions"! Smiley Happy

 

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: BBM display picture

WelcSmiley Happyme to the cSmiley Happymmunity suppSmiley Happyrt fSmiley Happyrums

 

Did this take care of your problem? 

 

 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
New Contributor
Posts: 3
Registered: ‎10-24-2009
My Device: Not Specified

Re: BBM display picture

Hey

 

I am having exactly the same problem. I had to reinstall BBM after i had alot of re-invite issues everytime i messaged a contact. I ahve resstored my contact list but none of the avatars loaded. I have tried deleting the contact and adding them again, i have done a battery pull, i have asked my contact to battery pull and even update their display picture but nothing. They can see my avatar no problems.

 

Can someone please help me with this?

 

Thanks Smiley Happy

New Contributor
Posts: 3
Registered: ‎11-02-2009
My Device: Not Specified

Re: BBM display picture

I was very happy with my BBM til 2 days back when I restored contacts and I have lost all my contacts display pictures! I tried downloading the latest BBM again and again (I think more than 5 times), reboot, battery pullback yet still no pictures Smiley Sad If I knew this would happen I wouldn't hv backed up and restore back the contacts Please help me with thos, I wanna be happy again Smiley Sad((
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: BBM display picture

I found this link..... 

 

BBM not showing avatars


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
New Contributor
Posts: 6
Registered: ‎10-12-2009
My Device: Not Specified

Re: BBM display picture

i tried the link.. it didn't work

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: BBM display picture

http://www.berryreview.com/2009/11/03/blackberry-messenger-avatar-contact-backup-outage/

 

Looks like it has been down.

 

 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter