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Reply
New Contributor
Posts: 5
Registered: ‎07-16-2013
My Device: Curve 9380
My Carrier: curve

BBM doesn't work.

I couldn't chat to some of my contacts so I deleted my Bbm. But when I load it again it(Bbm v 6) doesn't work at all and Bbm v 7 doesn't finish loading. Plzzz help me.
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM doesn't work.

Did it give you an error when it was trying to load?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 5
Registered: ‎07-16-2013
My Device: Curve 9380
My Carrier: curve

Re: BBM doesn't work.

Yes, it says 'Cannot setup Bbm' 'A Temporary Bbm server error has occured'
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM doesn't work.

Here is what I found:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/BBM-Error-Message-Temporary-BBM-server-error-...

 

You may have to reload the device software, but give the other steps a shot first.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 5
Registered: ‎07-16-2013
My Device: Curve 9380
My Carrier: curve

Re: BBM doesn't work.

Still it doesn't work.
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM doesn't work.

Have you tried reloading the device software from scratch?

How To Reload Your Operating System
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 5
Registered: ‎07-16-2013
My Device: Curve 9380
My Carrier: curve

Re: BBM doesn't work.

@ last my Bbm is working. Now when I chat with my contacts, they can read the chat but they can't reply. Even if they read the message but on my side it shows 'D'. And their display picture doesn't change on my side. Please help. Thanx in advance.