12-16-2012 07:05 AM
Welcome to BlackBerry Support forums
If you had Activated BIS on your account are you able to use other applications of BlackBerry like personal emails ,Facebook for BlackBerry ,Twitter etc ?
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
12-16-2012 07:56 AM
Also, check this:
On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
12-16-2012 09:10 AM
Have you tried a battery pull? If it still doesn't work, can you call the carrier and have them confirm you have the correct blackberry data plan?