Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 3
Registered: ‎12-11-2012
My Device: Bold 9780
My Carrier: Du

BBM downgraded to v5 for Bold 9870

Hi,

So since my blackberry app world was not showing. I upgraded my OS6 to a high version which was successful. Now my bbm has downgraded to version 5, when I go to the app world only version 7 is available which my phone doesn't support.
I was very happy with my version 6.... Please please please help me get it back.

Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BBM downgraded to v5 for Bold 9870

which exact version of BBM is currently installed on your device ? BBM5 or BBM6.2?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Member
Posts: 1
Registered: ‎03-15-2013
My Device: BlackBerry Bold 9780
My Carrier: Vodacom South Africa

Re: BBM downgraded to v5 for Bold 9870

Hi

 

I have the same problem I have a Bold 9870/6.0.0.668 my current version of BBM is 5.0.2.12

 

Will upgarding to BBM 7 work?

 

OR

 

Where can I get BBM 6.2

 

Please advise.

 

 

Highlighted
Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BBM downgraded to v5 for Bold 9870

to reinstall BBM 6.2, read ahead:

http://supportforums.blackberry.com/t5/Downloaded-applications-for/HOWTO-install-BBm-6-2-if-you-have...



The search box on top-right of this page is your true friend, and the public Knowledge Base too: