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02-24-2012 09:00 AM
Solved! Go to Solution.
02-25-2012 10:15 AM
You have no BBM or is it no BBM icon? Let's first make sure it's completely gone from your phone then we'll see about getting it reinstalled.
From your homescreen go to Options>Device>Application Management and look for BlackBerry Messenger. If it's listed in the list, highlight it with your cursor, press the menu key and select Delete. Now that we're sure it's gone, remove your battery while your phone is powered on then replace it.
Your next step is to go to www.blackberry.com/messenger from your phone's browser and download it again from there. Try that and see if you get the same error message.
Let us know if that helps you.
04-25-2012 04:51 PM
12-11-2012 08:08 PM
12-11-2012 08:28 PM
12-11-2012 08:36 PM