07-18-2012 01:14 PM
I have a blackberry curve 9320, my phone wiped and blackberry messenger is still installed but it isn't working, I don't know how to get into advanced settings, how can I get my blackberry messenger to work again?
07-18-2012 01:40 PM
Hi and Welcome to the Community!!
Since you did a wipe, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider (Orange, according to your profile) for formal support and to be sure that you are subscribed to an adequate data plan (from them) to enable the services you desire.