Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-23-2013
My Device: Bold 9780 and Torch 9800
My Carrier: Mobilicity and Bell

BBM merged all my contacts from 2 separate phones



I have a work Blackberry (9800) and a personal Blackberry (9780). I used the same Blackberry profile to sign into both because I was lazy and didn't want to go through the hassle of setting up a separate account under a separate email address. I was happy to have my work phone with work BBM contacts and my personal phone with my personal BBM contacts.


Within the past couple days, this has gone all wonky. Now, I can only sign into my Blackberry profile on ONE of the phones, and then BBM combines ALL of my work contacts and personal contacts into one list. This causes the other phone to lose all of the BBM contacts and I can't use BBM at all. This is really stupid.


How do I go back to the old scenario where I had two separate BBM lists on two separate phones?