05-14-2013 08:26 PM
after a recent upgrade my BBM icon label changed to net.rim.bb and when i click it to send a BBM I get a screen saying: Uncaught Exception Missing resource files. How do I repair this? I am running OS 6.0 Bundle 2647.
Thanks for any help.
Solved! Go to Solution.
05-19-2013 07:04 PM
Hi and Welcome to the Community!
I recommend you remove and reinstall BBM:
To re-install, please see this KB:
Failing that, you'd likely be looking at much more drastic measures -- WIPE, OS Reload, BBSAK Wipe/Reload, etc.
05-20-2013 10:11 PM
Thank you very much, I deleted BBM and before I could get back to my laptop to reinstall BBM i was asked if i wanted to reinstall wirelessely i did an am back up and running. Thanks again.
05-21-2013 09:21 AM